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Wrong size, no reply from CS

Posted by E****(ip:)

Date 2021-07-29 22:28:18

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Hi, I sent an email about the wrong size received. I ordered 36.5 but came 35 instead. I believe there should be some compensation even if it is not possible to exchange since I only discover after wearing it out? Not a good  experience for my first purchase..

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SERVICE CENTER

+82 1600-8541
cs_sg@chaakan.co.kr
Monday to Friday 08:00 ~ 17:00
Lunch time 11:00 ~ 12:00
Closed on Saturdays, Sundays and public holidays.

Business Name : 45SPACE co.,ltd.
CEO : Hunsic Choi
Address : 9F 161, Yanghwa-ro, Mapo-gu, Seoul, Republic of Korea
Personal Information Manager : Hunsic Choi
Phone : +82 1600-8541
Service Center : cs_sg@chaakan.co.kr
Contack : chaakanglobal@chaakan.co.kr
Business Registration : 731-87-01405
E-Commerce Permit : 제 2019-고양덕양구-0292