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Wrong size and no reply from CS!

Posted by k****(ip:)

Date 2021-07-28 12:31:33

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Shoes came in wrong size and even tho the website says im eligible for an exchange, I’m not getting any response at all after emails and even Instagram messaging. Really poor follow up service! 

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SERVICE CENTER

+82 1600-8541
cs_sg@chaakan.co.kr
Monday to Friday 08:00 ~ 17:00
Lunch time 11:00 ~ 12:00
Closed on Saturdays, Sundays and public holidays.

Business Name : 45SPACE co.,ltd.
CEO : Hunsic Choi
Address : 9F 161, Yanghwa-ro, Mapo-gu, Seoul, Republic of Korea
Personal Information Manager : Hunsic Choi
Phone : +82 1600-8541
Service Center : cs_sg@chaakan.co.kr
Contack : chaakanglobal@chaakan.co.kr
Business Registration : 731-87-01405
E-Commerce Permit : 제 2019-고양덕양구-0292