We're using a delivery admin called Sellmate.

So, you can track your shipment in the following ways.

1. Click this LINK and enter the invoice number for confirm.

2. In ORDER STATUS, check through 'Shipping Tracking'.
3. Click MY ACCOUNT and check the section of 'My Order Status'.

If you can't track your package either way, please email or DM to us.

** "20200000-0000000" This form is an order number, not an invoice number.

The invoice number consists of 2 letters + 12 digits. ex) "SE200909025320".

Please use this invoice number. **